GDPR Compliance

Last Updated: June 25, 2026

Our Commitment to Data Protection

We recognize the importance of protecting personal data and complying with the General Data Protection Regulation (GDPR) for users in the European Economic Area. This page outlines how we comply with GDPR principles.

Lawful Basis for Processing

We process personal data under the following legal bases:

Consent: When you submit a service request, you provide explicit consent for us to process your information
Legitimate Interest: To improve our website and services
Legal Obligation: To comply with applicable laws and regulations

Data Protection Principles

We adhere to the following principles when handling personal data:

Lawfulness, fairness, and transparency in data processing
Purpose limitation: data is collected for specific, legitimate purposes
Data minimization: we collect only what is necessary
Accuracy: we maintain accurate and up-to-date records
Storage limitation: data is retained only as long as needed
Integrity and confidentiality: appropriate security measures are in place

Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data under certain circumstances
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights, please contact us via the email address provided on our Contact page. We will respond to your request within 30 days.

When submitting a request, please provide sufficient information to verify your identity. We may request additional information if needed to confirm your identity and protect your data.

Data Transfers

Your personal data is primarily stored on servers located in Canada. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

Contact Our Data Protection Officer

If you have questions about how we process your personal data or wish to exercise your rights, please contact us using the email address on our Contact page.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority in the EEA if you believe we have not complied with GDPR requirements.